# |
Disaster |
Solution |
1 |
Internet Connection goes down |
Off Site connection in place. |
2 |
Virus Damages Computers |
Multiple systems (some off-line, and off internet).
State of the art virus & firewall protection software. |
3 |
Loss of Employee(s) |
All reoccurring work is documented and all employees are cross
trained. |
4 |
Loss of Electrical Power |
Two power generators kept on site. |
5 |
Computer Equipment Destroyed |
Off site machinery, data files and programs in place & ready to run.
Equipment replacement insurance |
6 |
Client Inventory lost in fire or flood |
Inventory Automatically Insured |
7 |
Building Destroyed |
Insurance covers setting up a new facility and covers subcontracting
costs. |
8 |
Bio Hazard Terror Attack |
Special insurance coverage |
#1 Internet Connection Goes Down:
What happens if your internet connection is down and your
service bureau has an important file that must be sent or an email blast
that must go? Talon has solved this problem by putting a second high
speed internet connection and a computer network at our second building.
Our second connection and hardware system is completely independent from
our main connection. Two months ago our internet service was spotty for
several days. During this time our email blasts were run at our second
location. Our clients jobs were processed on time and without problems.
#2 Virus Damages Computers:
It's amazing how many computers lack the latest anti-virus
software. Our virus software will identify problems before they have a
chance to inflict damage. We use the most current virus protection
software possible and make sure we get updates as soon as they are ready.
With the help of our antivirus software, firewalls, and employee
training, we have never had a machine affected or damaged by a virus. If
we ever do get struck by a virus we have computer systems that are not
connected to the internet or our network and every file and program that
we house are backed up. We would be able to retrieve uninfected data and
programs and continue to run.
#3 Loss of Employees:
Ever have a job at a service bureau and the key person is
on vacation, sick, or no longer employed there? At Talon all jobs are
clearly documented and each service we offer can be done by a multiple
number of employees. Not only is this good for our clients but our
employees benefit too since they can go on vacation without having to perform customer support or worry about projects getting done!
#4 Loss of Power:
Talon has installed two power generators. Should
power go down we can run our computer center. We even can run our
high-speed inkjet and inserting equipment.
#5 Computer Equipment Destroyed:
Talon has a special insurance policy that covers
replacement costs for each machine. Additionally we keep equipment
offsite. If both of our buildings were destroyed Talon has the resources
of Delta Computer Group which keeps a disaster recovery data center
located in nearby Farmingdale. All data is backed up three times and one
set is kept off site in a secure location.
#6 Client Inventory Lost In Fire or Flood:
Have you ever stopped to think what would happen to your
catalogs or letterhead if your vendor's building was flooded or destroyed
by fire? Our insurance policy covers all of our clients' inventory -
automatically, from the moment it is delivered or picked up by our
drivers.
#7 Building Destroyed:
Our insurance policy specifically covers all of the costs
of getting jobs processed and mailed should our building be destroyed. If
it took an extended period to rebuild our location, our insurance would
pay for us to set up a temporary location and/or subcontract out our
work.
#8 Biohazard Terrorist Attacks:
A few years ago our nation was terrified by Anthrax in
the mail. Our insurance carrier has helped us create procedures
to protect our buildings from unauthorized personnel
entering our production areas. With the new procedures in place
we are insured against someone successfully placing biohazard materials in our mailings.
We have worked hard to make sure we are ready for just
about anything. In addition to these safeguards we also have insurance
which allows us to be bonded and we have an errors and omissions policy.
For additional information or if you have questions you can
call Michael Borkan at 631-667-5500 x 11 or by email at